Castleville known issue - problem - errorCastleville has been around for about a month and  currently there are several known issues in this Facebook game that the Zynga team is still trying their best to fix those issues. If you feel that you have the same problem then you better report the error to Zynga, so they can prioritize it more (we provide the report link per issue below). Here They are:


Some Players Game Boards reset

Last Update: 12/5

Description:

Since 11/19, some players have reported having their Gameboard’s reset. Another influx of players were affected by this on 12/4

Status: Gameboards are scheduled to be reverted to a previous working state in the next 24-48 Hours

Click here for this issue bug report thread


Duke’s Quest Line sometimes disappears after an OOS

Description:

Since 11/23, some players have reported losing the Duke’s Quest Line after going OOS and are unable to restart the Quest Line to finish it.

Status: The CastleVille Team is actively investigating and addressing.

Click here for this issue bug report thread


Some Players missing Rafael’s Foundation

Last Update: 11/30

Description:

Since 11/23, some players have reported missing Rafael’s Foundation and are unable to progress through his Quest Line

Status: A fix is scheduled to go out sometime in the next 48 Hours.

Click here for this issue bug report thread


Some Users are Unable to Visit Neighbors

Description:

Since 11/23, players are reporting being unable to visit neighbors and are seeing a “Must Complete Quest to Visit” gray button.

Status: The CastleVille Team is actively investigating and addressing.

Click here for this issue bug report thread


Some players unable to complete Visiting Heirs Quest

Last Update: 11/21

Description:

Since 11/18, a percentage of players have reported being unable to complete the Visiting Heirs Quest due to the Beastie not counting toward progress.

Status: A fix is scheduled to go out for this in the next 24-48 Hours

Click here for this issue bug report thread


Neighbors not showing up for some players

Description:

Since 11/18, players are reporting having Neighbors disappear from their Neighbor Bar, and unable to visit them, while their friends can still visit them.

Status: This is actively being investigated by the CastleVille Team

Click here for this issue bug report thread


Some players stuck at 95% Loading

UPDATE: Fix in progress. May take some time for results to show.

Description:

Since 11/15 some players have been reporting being stuck at 95% on the intialy CastleVille loading screen and unable to access the game.

Status: The CastleVille studio is aware of these reports and is investigating the issue.

Click here for this issue bug report thread


Quest Progress not rewarded until refresh

Description:

Since 11/14, players are reporting they are not receiving Quest Progress but should receive progress after performing a refresh.

Status: The CastleVille studio is aware of these reports and is investigating the issue.

Click here for this issue bug report thread


Frictionless Feeds not posting to Wall/Newsfeed

Description:

Since 11/14, players are reporting attempting to post Frictionless Feeds to Wall/Newsfeed is not functioning properly and they are not appearing on their Wall or Friend’s Newsfeeds.

Status: The CastleVille Team is continuing to resolve the issues with Feeds not being lost/not sending in a timely manner. More fixes to help address this to follow in the coming days.

Click here for this issue bug report thread


If you feel that you encounter a bug / error / problem and want to report them then click here.

2 Responses to “Current Castleville Known Issue List”

  • Billie:

    I cannot open quests or workshops, I can tend animals and flowers and go to neighbors. I click on a quest or a gloom area and no pop up window comes up.

  • Frank:

    Whenever I ask for items, they are not being received by my friends. The two that I know of for certain are wood planks and clay.

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